Privacy Policy

This privacy policy applies to the use of www.swallows-nest.co.uk

Swallows Nest takes your privacy very seriously and we are committed to protecting all information we hold. We will not store your personal credit details nor will we pass on your details such as your name or address to any third party without your consent. To increase the protection of your privacy, our main payment method is paypal which allows secure handling of payments.

Legal Disclaimer

In the unlikely event that we have evidence to suggest legal action is necessary to be taken against you for example to assist with a court order or legal process we may need to disclose personal information as required by law.

Statistical Analysis

When you visit www.swallows-nest.co.uk we may gather anonymous data from your browsing session such as your access times, browser and click activity. This data can not be tracked back to you and will be used solely for improving the website and to ensure the best user experience possible for our customers.


To improve the user experience, we use cookies to store information in your web browser. On returning to our website in future the cookie will retrieve information previously inputted such as your name or email address. These cookies are completely harmless and cannot carry viruses or store malware onto a user’s computer. If you have opted for your browser to reject cookies this information will not be stored and you will need to enter these details manually each time you enter our website. You can also clear your browser history at any time.

Third Party Websites

www.swallows-nest.co.uk may contain links to other websites such as our social media channels and links to local attractions. Please be aware that these websites are not associated with Swallows Nest and therefore have their own privacy policies in place. You are therefore advised to check these policies before submitting personal information.

Marketing & Communication

By making a booking at www.swallows-nest.co.uk you are agreeing to receive occassional newsletters via the email address suplied during the booking process. You are able to unsubscribe from our mailing list at any time by clicking on the ‘unsubscribe’ link featured at the bottom of our newsletters.

Checking your details

By law, you have the right to access any personal information held by Swallows Nest. If you wish to view or edit any details that you have submitted you are able to do so by contacting enquiries@swallows-nest.co.uk. Our security procedures however, may mean that we ask to see proof of identity before any information is revealed or edited. There may also be a small fee to cover any costs that may occur upon obtaining this information.

Contacting Us

We welcome all feedback from our customers – good and bad and constantly work to improve the user experience of our website. If you have any questions regarding Swallows Nest, you can contact us via our email address: enquiries@swallows-nest.co.uk

Or, write to us at:
Swallows Nest,
Surat Road,

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